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- FAQ – Frequently Asked Questions
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FAQ – Frequently Asked Questions
Answers to the most common questions about buying heavy machinery engines: delivery, warranty, payment, repairs and engine selection. Can’t find your answer? Call +370 666 11 744.
What engines do you sell?
We sell new, remanufactured and used diesel engines and engine parts for heavy machinery – agricultural, construction and special machinery, marine applications and stationary generators. Our stock and catalogue include Perkins, Kubota, IVECO / FPT, Cummins, Deutz, Yanmar, CAT, VM Motori and other brands. View the engine catalogue →
What is the difference between a new, remanufactured and used engine?
New – a factory-new, unused engine. Remanufactured – an engine that has been overhauled with worn parts replaced. Used – a working engine removed from a machine. The condition of each engine is shown in the product title and specifications.
How do I choose the right engine for my machine?
The key details are the engine model and serial number on the manufacturer plate on the engine block. If you do not know them, send us the machine brand, model and year of manufacture and we will match the right engine. The “Fits models” section on each product page lists compatible machines.
Why is there no price on the engine page?
Engine prices depend on configuration, condition and supply terms, so we prepare an individual quote for every customer. Call +370 666 11 744 or email info@engineswarehouse.com – we reply on the same working day.
Is the engine in stock and when will I receive it?
Delivery time for items on order is agreed individually. Exact engine delivery times depend on the engine configuration, so we confirm them once we receive your inquiry.
How do you ship engines?
We ship by courier (TNT, DPD, DB Schenker, Raben and others) to your address within 2–10 working days after payment. All engines are securely packed. You can also collect your order from our head office: Vingių g. 54, Padvariai, LT-97157 Kretinga district, Lithuania.
Do you ship internationally?
Yes, we ship engines and parts to all countries. Shipping cost and lead time for international orders are calculated individually.
What warranty do you provide?
Engines and parts are covered by the manufacturer’s warranty. The exact warranty period and terms depend on the manufacturer and the product and are stated in the quote.
How can I pay?
You can pay by bank transfer, PayPal (3% fee applies) or on site when collecting goods from our office. Orders are processed only after the invoice has been paid.
Can I return an engine?
Every return or exchange is handled individually, and we always look for a solution that works for the customer. If an engine or part does not match your order or expectations, contact us – together we will clarify the situation and offer an exchange, repair or another solution. For returns, call +370 699 02999.
Do you repair engines?
Yes. We carry out diagnostics and overhauls of heavy machinery diesel engines – IVECO / FPT, CAT, Cummins, Perkins, JCB, Deutz, John Deere, Yanmar and others – as well as tractor and combine engine and fuel pump repairs.
What if I cannot find the engine or part I need?
Contact us – we have worked with heavy machinery engines since 1999 and have a reliable supplier network, so in most cases we can source the engine or parts you need even if they are not listed in our catalogue.
Are you an official dealer?
We are the official VM Motori dealer in Lithuania, represent KOLBENSCHMIDT engine parts and offer Volvo Penta Reman engines and parts.
Where are you located and what are your opening hours?
Head office and warehouse: Vingių g. 54, Padvariai, LT-97157 Kretinga district, Lithuania. Opening hours 9:00–17:00. Phone +370 666 11 744, email info@engineswarehouse.com.