To return an item, please contact our Customer Service Specialist at +370 699 02999 or email. info@engineswarehouse.com
LEGAL INFORMATION ON RETURNING GOODS
For legal entities, all products are covered by a 12-month warranty period. Goods that are of good quality and in conformity with the order are non-returnable and non-exchangeable. The right to withdraw from a distance contract without giving a reason within 14 (fourteen) days does not apply to legal entities.
Defective goods must first be provided to the Seller or the Seller’s warranty service and only if it is established that the goods cannot be repaired, they are replaced by others and (or) returned.
The cost of returning the goods is borne by the Buyer. In case of refund of money for the item, there is no refund of the amounts paid for the delivery of the product. The money for the product is returned to the buyer only after the item is actually returned to the Seller.
The quality of the goods and the warranty period are subject to the provisions of Articles 6.333 and 6.335 of the Civil Code.
Disputes regarding the quality of goods, return and other conditions of purchase and sale shall be resolved in accordance with the procedure established by the Rules of Purchase and Sale.
For non-returnable goods specified in the Retail Trade Rules:- electrical machinery and equipment, sound recording and reproducing apparatus and televisojs video and audio recording and reproducing apparatus (codes according to the Combined Nomenclature – 8501-8548)
